FAQs
The answers to your questions
When will we get our photos back?
What's your cancellation/rescheduling policy?
Do you include digital files?
How much are your photography services?
Do I get the copyright/ownership of my photos?
Can I have the RAW (unedited) files?
Where do you shoot? Do you have an indoor studio?
BOOKING FEES / CANCELLATIONS / RESCHEDULING / TARDINESS
BOOKING FEES: All sessions require a deposit of 25% at the time of scheduling to reserve your date. This is NON-REFUNDABLE, NO EXCEPTIONS.
CANCELLATIONS: Cancellation will result in the forfeiture of your deposit. Deposits cover initial communication, date reservations, planning, and location research. I understand that life happens, people get sick, or unforeseen events take place. I am happy to help you reschedule your session date, and will use my discretion in certain circumstances.
RESCHEDULING: In case of the need to reschedule, your deposit will be held and used towards your rescheduled session. 3 or more reschedules may result in the forfeiture of your deposit, and an additional booking fee will be charged to reserve a date. Please try to give 48 hrs notice. If you fall ill on the day of your session, please reach out to reschedule. In cases of weather, we will use our discretion to decide whether a rescheduled date will be needed at no penalty.
TARDINESS: Plan ahead and assure you have enough time to arrive to your session destination. In cases of traffic or other delays, please call and let me know. I want to make sure you get the most out of your session – if you are 20 minutes late into your hour appointment time, you will be allotted 40 minutes, if you are 30 minutes late to your hour session, you will be allotted 30 minutes and so on.
